The 2008 ERP Report was conducted by Panorama Consulting Group via online polling
This information was collected from December 2005 to November 2008. Respondents represent 1,322 global organizations that have implemented ERP within the last three years. Participants are based in all of the major regions in the world, with a majority operating in either North America (31 percent) or Asia Pacific (31 percent).
The survey reveals that
93 % of ERP implementations take longer than expected.
59 % implementations cost more than initially assumed.
13% of respondents characterize themselves as “very satisfied” with their company’s software implementation.
38 % of respondents indicated “lack of employee buy-in” as the biggest challenge facing ERP implementation teams.
57 % of participants suffered operational stoppages.
Only 21% realized 50 % or more of their projected benefits.
