ERP Implementation Survey Report

  

The 2008 ERP Report was conducted by Panorama Consulting Group via online polling

This information was collected from December 2005 to November 2008. Respondents represent 1,322 global organizations that have implemented ERP within the last three years. Participants are based in all of the major regions in the world, with a majority operating in either North America (31 percent) or Asia Pacific (31 percent).

The survey reveals that

93 % of ERP implementations take longer than expected.    

59 %  implementations  cost more than initially assumed.

 

13%  of respondents characterize themselves as “very satisfied” with their company’s software implementation.

 

38 % of respondents indicated “lack of employee buy-in” as the biggest challenge facing ERP implementation teams.

 

57 % of participants suffered operational stoppages.

 

Only 21% realized 50 % or more of their projected benefits.

 

Comments

[sylphidre]

Time frames explode probably because the job is not properly assessed in first time, but also because many erp consultants are highly specialized technically in term of system deployment and /or business processes analysis but do not pay enough attention to users. May be a create effort on including client's staff toward defining the project implementation is the key to stay in the original timeframe

[Rooney]

ERP implementation should be carried out by proper planing. The 21% percent who have succeeded by implementing an ERP should have planned their process very efficiently. ERP consultants make implementation easier.

[Keith Daniels]

I think its time to talk about the SAP/MSFT merger again. Microsoft just killed their Performance Point Planning app and is integrating the M & A portion (of PPS) into Sharepoint. Microsoft also cut 5,000 jobs this month.

It makes me wonder... why kill off their planning app and just have M&A unless they were going to buy a better system. Microsoft was having trouble in the market selling (they did everything shot off giving it away for free) the planning side of PPS. Looks like they are just going to buy market share.