Auckland agricultural equipment manufacturer Tru-Test installed its JD Edwards EnterpriseOne system three years ago, shortly before the PeopleSoft takeover.
Despite the turbulent three years, information services manager Claudia Vidal says the firm will likely stick with JD Edwards for the time being, and is eyeing an upgrade to the next version, 8.11.
"Being a manufacturer and distributor it makes sense to stick with JDE," she says.
While the takeovers haven't affected the firm's use of the software, it does create uncertainty for the future, she says.
Oracle's commitment to support the ERP software will be key.
"You never know during a buy-out what's going to happen.
"I've got to have some idea of guarantee, some idea of their vision of the upgrade path," says Ms Vidal.
Tru-Test spends about 10 per cent of its annual IT budget supporting and maintaining its ERP software for its 300 users.
A JD Edwards and PeopleSoft customer panel at OpenWorld shared Tru-Test's concerns about the future.
"For us there was always the lingering concern – is Oracle going to listen? Is it too big?" said Jay Schaudies of New York-listed recruiter Manpower.
"Fear? No. Uncertainty? We want to see it.
"We've got to move from word and message to results."
Some panel members were also worried that the "best of breed" approach Oracle is adopting for its next suite of software – dubbed "Project Fusion" – might eliminate the very customer relationship management (CRM) features they looked for.
Some, for example, chose PeopleSoft's CRM over Siebel's because it was more flexible.
A one-size-fits-all approach could eliminate that flexibility.